Privacy policy

Effective 1 June 2026 · TCN Storage B.V.

This policy explains how TCN Storage B.V. handles personal data about website visitors, customers and their users. For data customers store in the Service, we act as a processor under the data processing agreement.

1. Controller

TCN Storage B.V. is the controller for account, billing and website data. Contact our privacy team at hello@tcnstorage.store with the subject "Privacy".

2. This website

The website sets no cookies and uses no analytics, advertising or third-party scripts. Your colour theme preference is kept only in your browser's local storage and never leaves your device. Our web servers keep standard access logs (IP address, time, requested URL, user agent) for 14 days for security and troubleshooting.

3. Account data

When you use the Service we process names, work email addresses, SSO identifiers, billing details and audit logs of console and API actions. We use this data to provide and secure the Service, bill for it and communicate about it.

4. Legal bases

We process data to perform our contract with you, to meet legal obligations such as tax records, and for legitimate interests such as preventing abuse and securing our systems.

5. Sharing

We do not sell personal data. We share it only with payment processors and infrastructure subprocessors bound by confidentiality and data protection terms. The current subprocessor list is available on request.

6. International transfers

Account data is stored in the European Union. Where data is transferred outside the EEA, we rely on standard contractual clauses.

7. Retention

Account data is kept while the workspace is active and deleted within 90 days of closure, except billing records kept for seven years as required by law.

8. Your rights

You may request access, correction, deletion, restriction or portability of your personal data, and object to processing. You may also complain to the Dutch Data Protection Authority.